Refund & Return Policy

 

We'll refund your online purchase if you:

• Return the unopened DVD in its original condition.
• Include your packing slip and a written request for a refund, stating the reason for the return.
• Return within 30 days of the shipment date listed on your packing slip.
• Ship all returns with the packing slip to:


Combat Reels
P.O. Box 9661
Fort Worth, TX 76147-2661

 

Note:
• Shipping charges are not refundable.
• All refunds are subjected to a 10% restock fee.
• Returns made to Combat Reels.com will be refunded in the form of the original payment method.
• Bulk orders of 20 copies or more are not returnable.

We’ll replace your online purchase if you:

• Return the DVD in its original condition and packaging.
• Include your packing slip and a written request for an exchange, stating the reason for the return.
• Return within 30 days of the shipment date listed on your packing slip.
• Ship all returns with the packing slip to:


Combat Reels
P.O. Box 9661
Fort Worth, TX 76147-2661

 

Note:
• Exchange for DVD region compatibility problems outside of Region 1 are not offered.
• A video may only be exchanged for the same series title and volume number of the return.
• For videos that do not play properly in Region 1 DVD players, Combat Reels will cover shipping charges to and from the buyer.

 

At Combat Reels we are dedicated to customer service and backing the quality of our products. For further questions regarding refunds and returns please e-mail us at info@combatreels.com and one of our representatives will answer your questions within 24 hours.